A Qantas A380 travelling from Dubai to Sydney has been forced to make an unscheduled landing at Perth International Airport this morning after a problem with the plane’s fuel system.
The pilots of flight QF2 found an issue with a fuel pump during the flight diverted the plane to Perth.
A Qantas spokeswoman said the aircraft touched down just before 3am with no emergency landing.
“We sincerely apologise for the inconvenience this has caused,” the Qantas spokeswoman said.
“We have provided customers with hotel accommodation and will rebook as many customers as possible on the next available services from Perth.”
Cabin crew and pilots will be flown to Perth to operate the replacement service to Sydney, which is due to depart at 1pm.
Several passengers have voiced their disappointment on Facebook after having to stay on the aircraft for almost an hour after landing. Some then waited up to two hours before they were provided accommodation.
Sydney resident and Q2 passenger Fraser Hughes said the process of checking passengers into hotels and on to buses lasted until almost 6am.
“There were a few people annoyed and upset in the line, and one person was yelling at the Qantas staff,” Mr Hughes said.
Passenger Toby Sperryn said he was disappointed with the way Qantas dealt with the situation.
“We were held on the runway for over two hours in Dubai, and then we had to stand in the cold at 4am at Perth airport before they sent us to a hotel with no Qantas staff to assist us,” Mr Sperryn said.
“They claimed (the technical issues) as very rare to happen, yet on my flight out two weeks ago from Sydney what I believe was the same plane also had a fuel pump issue and we were delayed five hours on the runway.”
“I will never do a long-haul flight with them again.”
The 484-passenger Airbus is still being inspected by engineers.